Error code 3221685931 when installing an Exchange 2007 CCR cluster

I ran into an interesting problem the other day when I was building out a new CCR cluster in an existing Exchange 2007 environment.

I had received new IBM hardware from my customer and they had staged the OS and all the SAN connections. Everything looked good from an installation standpoint prior to beginning the Exchange build.

I proceeded to commence the CCR build and all went really well when adding both nodes of my 2 node CCR cluster into a clustered windows configuration. I started experiencing issues when installing the Exchange bits directly from the Exchange 2007 SP1 media.

During installation, the admin tools and mailbox role would complete successfully but when setup reached the CMS installation phase, the following error was reported:

Mailbox Role
Failed
Error:
An error occurred. The error code was 3221685931.
The message was The network address is invalid..

After closing out of the installation, the mailbox role and admin tools would be installed but none of the shared cluster resources would be created in the cluster administrator. Checking the Exchange setup logfile, the following snippet was provided:

[08/02/2008 04:30:11] [2] DsRoleGetPrimaryDomainInformation returned:[08/02/2008 04:30:11] [2] DSROLE_PRIMARY_DOMAIN_INFORMATION::MachineRole = 3[08/02/2008 04:30:11] [2] DSROLE_PRIMARY_DOMAIN_INFORMATION::Flags = 1000000[08/02/2008 04:30:11] [2] DSROLE_PRIMARY_DOMAIN_INFORMATION::DomainNameFlat = “COMPANY”[08/02/2008 04:30:11] [2] DSROLE_PRIMARY_DOMAIN_INFORMATION::DomainNameDns = “COMPANY.AD.LOCAL”[08/02/2008 04:30:11] [2] DSROLE_PRIMARY_DOMAIN_INFORMATION::DomainForestName = “AD.LOCAL”[08/02/2008 04:30:11] [2] User has specified a DC; m_strDC = “bdhw3ka3.COMPANY.AD.LOCAL”[08/02/2008 04:30:12] [2] CDirectoryManager::ScGetLocalDomainInformation (f:8.01.0240\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:436) Error code 0XC00706AB (1707): The network address is invalid.[08/02/2008 04:30:12] [2] Leaving CDirectoryManager::ScGetLocalDomainInformation[08/02/2008 04:30:12] [2] CDirectoryManager::ScReInitWithDC (f:8.01.0240\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:267) Error code 0XC00706AB (1707): The network address is invalid.[08/02/2008 04:30:12] [2] Leaving CDirectoryManager::ScReInitWithDC[08/02/2008 04:30:12] [2] ScInitializeManagedCodeContext (f:8.01.0240\sources\dev\admin\src\udog\exsetdata\exsetds.cxx:384) Error code 0XC00706AB (1707): The network address is invalid.[08/02/2008 04:30:12] [2] ScSetupAtom (f:8.01.0240\sources\dev\admin\src\udog\exsetdata\exsetds.cxx:897) Error code 0XC00706AB (1707): The network address is invalid.[08/02/2008 04:30:12] [2] Leaving ScSetupAtom[08/02/2008 04:30:12] [2] [ERROR] An error occurred. The error code was 3221685931. The message was The network address is invalid..[08/02/2008 04:30:12] [1] The following 1 error(s) occurred during task execution:[08/02/2008 04:30:12] [1] 0. ErrorRecord: An error occurred. The error code was 3221685931. The message was The network address is invalid..[08/02/2008 04:30:12] [1] 0. ErrorRecord: Microsoft.Exchange.Management.Deployment.ExsetdataException: An error occurred. The error code was 3221685931. The message was The network address is invalid..[08/02/2008 04:30:12] [1] [ERROR] An error occurred. The error code was 3221685931. The message was The network address is invalid..[08/02/2008 04:30:12] [1] Setup is halting task execution because of one or more errors in a critical task.[08/02/2008 04:30:12] [1] Finished executing component tasks.[08/02/2008 04:30:12] [1] Ending processing.

After doing a bit of troubleshooting, including disabling the scalable networking pack for Windows Server 2003 (see http://msexchangeteam.com/archive/2007/07/18/446400.aspx for additional information on this), I ultimately identified the issue to be an incorrect DNS registration in AD DNS.

The CCR network name was resolving back to an incorrect static entry that the customer had setup. Once that entry was removed setup continued on as normal and I was able to complete the installation.